Virtual Assistant for Small Businesses: Tasks, Pricing & When to Hire

Small business owners often try to do everything themselves. A virtual assistant for small businesses helps delegate repetitive tasks so owners can focus on growth.

What Is a Small Business Virtual Assistant?

A small business VA provides multi-functional support, often wearing multiple hats across admin, customer service, and operations.

Common Tasks for Small Business VAs

Administrative Tasks

• Email and calendar management
• Data entry
• Document organization

Customer Support

• Email and chat support
• Order tracking
• Follow-ups

Operations & Sales Support

• CRM updates
• Lead tracking
• Invoice management

When Should a Small Business Hire a VA?

• You’re working nights/weekends
• Admin tasks take 30%+ of your time
• You can’t afford a full-time employee

Cost of a Virtual Assistant for Small Businesses

• Entry-level VA: $5–$8/hour
• Skilled VA: $10–$20/hour
• US-based VA: $30–$50/hour

ROI for Small Businesses

Hiring a VA often:

• Frees 10–20 hours/week
• Improves response time
• Reduces owner burnout

How to Hire a Small Business VA

• Start with task lists
• Use SOPs
• Begin with part-time hours

FAQs

Is a VA better than hiring locally?
For admin and support roles, often yes.